Knowledge Centre: In conversation with Marni Flaherty, CEO, Today’s Family


January 17, 2019 · Family Today ·

Knowledge Centre: In conversation with Marni Flaherty, CEO, Today’s Family

Created as an online community for connecting Ontario’s non-profit sector to create relationships, share knowledge, and build capacity with each other and beyond, the Knowledge Centre is a rare find that’s well worth finding! Here, professionals build the capacity of the sector in learning about our Action Areas, Measurement, Open Data, and other topics of importance as they emerge.

Recently, Today’s Family CEO, Marni Flaherty was interviewed and here are published excerpts from that conversation. In addition to being our fearless leader, Marni also provides outstanding leadership throughout the province. For the purposes of this interview, Marni was speaking as former Co-chair of the Parent and Family Engagement Committee, a standing committee of the Hamilton Best Start Network.

Can you describe the work you’ve done related to parents and caregivers of middle years children?

As the co-chair of the Parent and Family Engagement Committee one of our priorities was to promote the important role parents play in the lives of their children. To address this priority the committee committed to developing the Hamilton Parent Charter of Rights.

Jan17_TF_Supporting Families in Hamilton 760 wideHow did you engage parents and caregivers?

We engaged parents through extensive public consultations which included surveys and focus groups. Skilled facilitators delivered the focus groups and used various strategies to engage diverse parents because it was important that the committee heard from families that were typically disengaged from programs and services. To reach parents we met them where they were at – Ontario Early Years Centres, child care centres, Boys & Girls Clubs, recreation centres and libraries – and provided child care so that they could participate. Being in a familiar setting helped parents to feel comfortable expressing themselves.

Why was the active engagement of parents and caregivers important to your work?

We couldn’t have done this work without them. You know that whole idea of children being capable and competent? Well, that’s what we have to think about parents – we have to treat them that way too, so their needs are met. Parents are part of the solution.

What did you learn from this experience?

I learned that when you meaningfully engage the audience and come up with something that resonates with them it could result in people being pushed back a bit. When you take a look at the charter and you say that parents have a right to information, well that right has to be applied by a police officer, an educator, a healthcare professional.

Thought needs to be put into every interaction and professionals need to provide information and not simply take action because they feel they know better. In order to be an engaged parent, parents need to be informed. What advice would you give others working with parents and caregivers? Think about parent engagement as an opportunity for continuous improvement. Think about who’s missing. Recognize that if you are working with children, children come with a family.

Final thoughts?

The process is never over – it is just the beginning. When you create a charter, you have to use it as a tool to figure out how to make things better for communities.

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Want to know more?

You can continue the conversation on the Knowledge Centre

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UN Convention on the Rights of the Child

When developing the parent charter, the Parent and Family Engagement Committee referenced evidence and research that included the UN Convention on the Rights of the Child.

Be sure to check out the child-friendly versions as well:

View the English PDF
Jan17_TF_UN Poster_English 760 wide
View the French PDF
Jan17_TF_UN Poster Français_760 wide copy


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